kuda77 Casino & Sportsbook Data Care

This page describes what we collect when you use kuda77 and how we keep that data protected. We take your privacy seriously. When you create an account, deposit funds via DANA or e-wallet, place predictions on Liga 1 or Champions League, or play live blackjack, we collect certain information. We explain below what that information is, why we need it, and how we safeguard it.

Our privacy practices comply with Indonesian data-protection principles and international standards. We do not sell your personal data to third parties. We share information only where necessary to process your payments, verify your identity, or comply with law enforcement requests.

If you have questions about how we handle your data, contact our customer-support team via the in-app help centre or email. We respond during business hours and can clarify our practices or help you exercise your data rights.

What Data We Collect on kuda77

We collect different types of information depending on how you use kuda77. When you register, we collect your name, email address, date of birth, phone number, and residential address. We use this information to verify your identity and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations.

When you deposit funds, we collect payment information (the amount, payment method, transaction reference, and timestamp). We do not store your full payment card details or e-wallet credentials on our servers. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle sensitive payment data directly, and we receive only confirmation that the transaction succeeded.

When you use kuda77, we collect your activity data: which games you play, which predictions you place, your betting history, your account balance, and your login timestamps. We use this data to operate the platform, detect fraud, and improve our service. We also collect technical data: your device type, browser, IP address, and approximate location (country or region level, not precise GPS).

Account verification documents on kuda77

Before your first withdrawal, we require you to upload a government-issued ID (passport, driver's license, or national ID card) and proof of address (utility bill, bank statement, or government letter dated within three months). We store these documents securely and encrypted. We do not share them with third parties except where required by law or to comply with AML/KYC regulations.

We retain verification documents for as long as your account is active and for a period after closure as required by law. You can request deletion of your documents by contacting our support team, subject to legal retention requirements.

How We Use Your Data

We use your personal data for several purposes. First, we use it to operate kuda77: to process your deposits and withdrawals, settle your predictions, credit your winnings, and manage your account. Second, we use it to verify your identity and comply with AML/KYC regulations. Third, we use it to detect and prevent fraud, money laundering, and other illegal activity.

We also use your data to improve kuda77. We analyse betting patterns, game popularity, and payment-method usage to understand how players use our platform and where we can improve. We may send you service updates or announcements about new games or payment methods, but we do not send marketing emails unless you opt in.

We use technical data (IP address, device type, browser) to troubleshoot technical issues, prevent abuse, and maintain platform security. We may use this data to detect if multiple accounts are being operated from the same device or location, which can indicate fraud or terms-of-service violations.

Third-Party Data Processors

We work with third-party processors to deliver kuda77. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) handle your payment information directly. We do not control how they use your data; their privacy policies govern their practices. Cloud-hosting providers store our servers and databases; they may be located outside Indonesia. Email providers deliver our support messages and account notifications.

We require all third-party processors to sign data-protection agreements and to use your data only for the purposes we specify. We do not allow them to use your data for their own marketing or to share it with other parties.

Your Rights and Data Access on kuda77

You have the right to access your personal data. You can view your account information, betting history, and deposit/withdrawal records by logging into your kuda77 account. If you want a complete copy of all data we hold about you, contact our support team and we provide it in a readable format within a few business days.

You have the right to correct inaccurate data. If your name, address, or other information is wrong, contact our support team and we update it. You have the right to request deletion of your account and associated data, subject to legal retention requirements. We may retain some data (transaction records, verification documents) for a period after account closure to comply with AML/KYC regulations.

You have the right to object to certain uses of your data. If you do not want to receive service announcements, you can opt out via your account settings. However, we will continue to use your data for essential purposes (processing transactions, detecting fraud, complying with law).

Cookies and Tracking

We use cookies to remember your login session and to track your activity on kuda77. Cookies are small files stored on your device that help us recognise you when you return. We use session cookies (deleted when you log out) and persistent cookies (stored for longer periods). You can disable cookies in your browser settings, but this may affect your ability to use kuda77.

We do not use third-party tracking pixels or analytics services that track you across other websites. We use only our own analytics to understand how kuda77 is used.

Data Retention and Deletion

We retain your account data for as long as your account is active. After you close your account, we retain transaction records, verification documents, and betting history for a period required by law (typically 5-7 years for AML/KYC compliance). We delete other personal data (email, phone number, address) within 30 days of account closure, unless we are required to retain it by law.

If you request deletion of your account, we process your request within a few business days. We notify you once deletion is complete. Some data may be retained in backup systems for a period, but it is not accessible or used for any purpose.

Contact and Data Protection

If you have questions about our privacy practices, want to access your data, or want to exercise your data rights, contact our customer-support team. We respond during business hours (Monday–Friday, 8 AM–10 PM Indonesian time; weekend coverage varies). Players across Jakarta, Surabaya, Bandung, and Medan use the same support channels.

We take data protection seriously and respond to all requests promptly. If you believe we have mishandled your data or violated your privacy rights, contact us immediately. We investigate all complaints and take corrective action if necessary.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have concerns about data protection in your jurisdiction, contact our support team before creating an account.